Terms & Conditions

Copyright Notice

  • Copyright © 2021 Upskill Classroom.
  • Subject to the express provisions of these Terms, we own and control all the copyright and all other intellectual property rights, titles and interests in and relating to the videos and study materials available on Upskill Classrooom Library. All the copyright and other intellectual property rights, titles and interests in and relating to the videos and study materials on Upskill Classrooom Library are reserved.
  • Subject to the express provisions of these Terms, we own and control all the copyright and all other intellectual property rights, titles and interests in and relating to the videos and study materials available on Upskill Classrooom Library. All the copyright and other intellectual property rights, titles and interests in and relating to the videos and study materials on Upskill Classrooom Library are reserved.

License to Use Upskill Classrooom Library

  • You must not download any videos or study materials from the Upskill Classrooom Library to any device (television sets, internet connected smart televisions and DVD/Blu-ray players, computers, game consoles, mobile devices or handheld devices including tablets and smartphones, HDMI-connected dongles, set top boxes e.g. Apple TV, TiVo, Roku, and Google TV and/or multi-channel video programming distributor box within the territory). You are not allowed to copy/reproduce the same in whole or in part in any device, medium and /or to any third party. Without prejudice to our rights under law or equity, failing to comply with the foregoing may result in termination of your subscription and restrict your access to the Upskill Classrooom Library.
  • You may only use the Upskill Classrooom Library subscription for your own personal purposes and must not use our videos or study materials for any other purpose including, without limitation, for commercial purposes.
  • Videos and study materials in the Upskill Classrooom Library may be viewed only for personal use or at home. Organized or public showings are not allowed.
  • All videos and study materials on the Upskill Classrooom Library are copyright protected and you may not republish material from the Upskill Classrooom Library (including republication on another website); sell, rent or sub-license material or contents from our Website or Service; show any material from our Website or Service in public; exploit materials or contents from our Website or Service for commercial purposes; or redistribute materials or contents from our Website or Service.

Safeguarding your privacy

We take seriously the collection of any personally identifiable information and personal contact information (“personal information”) from our users and are committed to protecting each visitor’s privacy in accordance with these policies. We use the term “users” to include registered members of Upskill Classrooom communities and any other person that accesses our websites at any point for any amount of time, unless designated otherwise. Please carefully review our information collection practices and privacy protections below.

How to contact us

Upskill Classrooom owns and operates the Upskill Classrooom.com.bd website, and all websites under the root domain of Upskill Classrooom (collectively referred to in this statement as the ‘Website’). You may contact us directly if you have any questions regarding the content and material on the Website or if you have any questions about our privacy policies. Please contact us at contact[at]Upskill Classrooom.com.bd or Media Officer, Upskill Classrooom Dhaka Ltd, 9th Floor, FR Tower, 32 Kamal Ataturk Avenue, Banani C/A, Dhaka – 1213, Bangladesh

Collection of Personal Information

We provide various informative, educational, and entertaining features as part of the Website. To operate these features, we collect certain non-personal and personal information from our users for specific purposes. For Website activities that request personal information, you agree to provide accurate and current information about yourself. We may conduct contests, and/or special events (including registration for Upskill Classrooom events) through the Website. To participate in these events, you must meet the designated criteria for participation, and minimum age requirements (for example, eighteen (18) years of age or older) for the specific event.

We may retain personal information for an indefinite amount of time to preserve our database and to comply with local laws.

Use and Collection of Information by the Website

To participate on the Website, or in online activities, special events, contests, or other features available on the Website, you may be required to provide personally identifiable information such as your name, street and e-mail addresses, telephone number, birth date and gender (“personal information”). We may also survey users about various topics, including how we can improve our website and services. Response to our surveys is entirely voluntary.

We collect personal information for several important purposes, including to operate our membership base, protect the security of our users and the site, improve our service and website, distribute our newsletters, notify the winners of our contests and sweepstakes, allow participation in specified activities or Interactive Areas and for future marketing and/or promotional use about the Website and other products and services provided by Upskill Classrooom.

The only personal information the Website obtains about you is information voluntarily provided by you through the Website. This means that a person can visit the Website and navigate through the Website without giving us personal information. To gauge the effectiveness of the Website, we may collect non-personal information about our members and users, such as Internet server and browser identification, the Internet service provider, clickstream information, the web page from which a person enters our site, webpages visited, duration of visit and domain type. This information does not reveal a visitor’s personal identity.

We may produce certain contests, and special events with the support of affiliated or non-affiliated sponsors and/or promotional partners. The personal information collected through the Website in conjunction with such events may also be used for the marketing of additional services and events by Upskill Classrooom Dhaka Ltd and/or its promotional partners and sponsors beyond the contest, and/or special event. Depending on the event, users will be able to either grant their approval on how their personal information will be used before it is collected (“opt-in”), or choose to deny use of their information for additional purposes (“opt-out”).

For each contest, sweepstakes, and/or special event, we will post on the Website applicable rules for the event, and if necessary, post any supplemental terms and conditions or privacy provisions. To the extent there is a conflict between those privacy provisions and this policy, the privacy provisions for the specific event will govern.

Use and Collection of Information by Operational Providers

For the convenience of our users, we may provide the opportunity to purchase certain goods, merchandise and services through this website. Companies other than Upskill Classrooom, its parents, partners, affiliates or subsidiaries may handle some of these transactions. We call these companies that conduct our e-commerce operations, order fulfillment and/or contract services “operational providers.” If you choose to use these optional services, our operational providers will request your personal information to fulfill your order or request. The voluntary submission of your personal information to these operational providers, including your order or request, will be governed by the specific provider’s terms of usage and privacy policies. To facilitate an order or request, we may share your personal information with the provider. The operational provider may also share your personal information with us. We will store this information in our membership database. In most instances, we request that our operational providers adhere to the provisions in our privacy policy and that such providers only share users’ personal information with Upskill Classrooom, unless necessary to complete a visitor’s request or order. We also request that these providers only use the personal information for the purpose of conducting the sale or fulfilling the requested service or order. However, you must read an operational providers privacy policy to determine the extent of use and disclosure of your personal information collected online. Upskill Classrooom, its parents, affiliates and subsidiaries are not responsible for the collection, use and disclosure practices of operational providers, nor is Upskill Classrooom responsible or liable for the products or services provided by operational providers.

Our Policy on Disclosing Your Information to Parties Other than Upskill Classrooom

We only share or disclose your personal information with companies other than Upskill Classrooom when it is required by law, disclosure is necessary to operate the website or certain website services, to protect the safety of our users, employees or property and/or when disclosure is consistent with Upskill Classrooom practices for services that are similarly provided offline.

We may in the future share personal information with our parents, partners, affiliates or other entities for other purposes such as for events. If we decide to enter into such sharing arrangements, we will disclose to our registered members and in this Privacy Policy the name of the entity(s) that we will share information with, what type of personal information will be shared, how the information will be used, and how to contact us if you do not want us to share your personal information (“opt-out”).

We may collect and provide aggregate information about our users to our advertisers, sponsors, promotional partners, and affiliates, such as how many persons visited a particular page or activity or the likes and dislikes of our users, but this information does not include personal information about any individual visitor. We may obtain geographic information such as zip code clustering from other sources, but this aggregate information will not reveal any personal information about a specific visitor.

International Users

If you are located outside of the United States, please note that this Site is hosted on our computer servers in the United States. Any personal information collected through this Site may be transferred to the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this Site or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.

Why Does Upskill Classrooom Collect Website Use Information?

During your visit Upskill Classrooom, we will collect certain website use information for a number of purposes, namely to:

  • Make your access and shopping more convenient and efficient;
  • Establish Site activity trends;
  • Monitor Site performance; and
  • Improve Site design and functionality.

Our Use of Cookies and Tracking Devices

This site uses cookies or other tracking devices. A cookie is a small data file that contains a unique identification number that a website places on your hard drive when you visit a site. The “cookie” is able to store information such as data about your computer, the type of browser you use, and how many times your computer visits a certain site. Cookies do not allow the Website to access personal information that you haven’t already provided. Cookies enable us to track how often users are visiting our website and specific pages, the number of entries in specific events, the estimated audience size for sponsors and advertisers, and user preferences. You can refuse to use cookies by turning them off in your browser. Please contact your browser’s software manufacturer for questions on how to disable your cookies. You do not need to have cookies turned on to use most of this site. However, you may find that some areas on the website will be slower, or may not function at all, and you may not be able to participate in certain activities such as contests or if the cookies are disabled.

This site may use clear GIFs [Graphics Interchange Formats] (also known as pixel tags, web beacons or web bugs). A clear GIF is a tiny line of code that is programmed to collect certain information about a visit to a particular website. We use GIFs to gather non-personal, aggregate information on visits to our website, track usage of website links and assist with registration and other features. We do not disclose personal information that may be linked to our GIF collection practices to third parties. Other websites that you may link to through the Website may also use clear GIFs. Upskill Classrooom, its parents and subsidiaries are not responsible for the use of clear GIFs by other website operators. Visitor’s must review other website operators’ privacy policies to determine the type and extent of tracking devices used.

Use and Collection of Information by Advertisers and Sponsors; Third Party Cookies and Tracking Devices

We use a third-party advertising company to serve ads on the Website. This advertising company may collect and use information (not including your name, address, e-mail address or telephone number) about your visits to our site and other websites not owned and operated by Upskill Classrooom, and may also combine this information with other data about your purchases and interests from other online and offline sources, in order to provide advertisements about goods and services of interest to you. In addition, we may share non-personal website usage information about users to the Website with this company for the purpose of managing and targeting advertisements and for market research analysis on the Website and other websites. For these purposes, Upskill Classrooom and our third party advertising company may note some of the pages you visit on the Website through the use of pixel tags (also called clear GIFs). In the course of serving advertisements to the Website, our third party advertisers may place or recognize a unique “cookie” on your computer. If you would like more information about the collection, use and disclosure practices of this third party advertising company and to know your choices about not having this information used by this company, click here.

The Website may post banner ads and other forms of advertisements, and/or links to the websites of affiliate entities or of advertisers or sponsors who are companies that are not owned or operated by Upskill Classrooom, its parents, affiliates or subsidiaries. These entities may independently solicit and collect personal information, or send their own cookies and/or clear GIFs to our users. The data collected is used in order to provide advertisements about goods and services that may be of interest to users of the Website and other interactive media and may be used to keep track of user response to each advertisement.

We also work with third-party data analytics and online targeting companies. Some of these companies may use anonymous information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide data and targeting recommendations based on which we may provide advertisements about goods and services of interest to you.

Many large advertising networks are members of the Network Advertising Initiative (NAI), a cooperative on online marketing and analytics companies committed to building consumer awareness and establishing responsible business and data management practices. The NAI has developed a tool that allows consumers to opt out of targeted advertising delivered by NAI members’ ad networks. To learn more about opting out of targeted advertising or to use the tool, click here.

Some of the other companies who may set cookies on the Website to serve or present the ads that appear on the Website and to conduct research about those ads include:

Following are the names and websites of some of the other companies who may set cookies on our sites to serve or present the ads that appear on our sites and to conduct research about the advertisements. You may learn about opt outing of their targeted advertising programs by going to their respective websites.

Please be advised that when you link to or visit an advertiser’s or sponsor’s website, we may frame the site with our website logo; however, you will be subject to the privacy policy and terms of usage agreement of that website operator. Upskill Classrooom, its parents, affiliates or subsidiaries will not be responsible for advertiser or sponsor ads and/or links or the content, activities, information collection, use and disclosure practices of the websites of advertisers and sponsors.

We may also provide co-branded services or promotions with certain sponsors or other entities. As a part of these services or promotions, we may request the submission of your personal information through the Website for participation and/or registration. We may also share your information with the sponsor or entity assisting with the service or promotion to fulfill your request. If the co-sponsor or other entity collects your personal information, they may also share your information with us.

Our Security Procedures

We require our employees to protect the privacy of all information collected over the Website. Only employees and supervisors with specific authorization have access to databases containing users’ personal information. The databases are protected in a secure facility. Credit card information is transmitted via encrypted technology. If we decide to share visitor information with other members of the Upskill Classrooom family, the receiving entity will also maintain the security and integrity of personal information collected over the Website. That said, it is not possible to guarantee the security or integrity of information you disclose online since a sufficiently powerful attack from an unauthorized third party, however unlikely, could compromise your data.

For the convenience of our users, we may offer a list of helpful website links provided by other entities and/or persons. Upskill Classrooom does not endorse or recommend, nor is it liable for, the products or services of any websites not owned or operated by Upskill Classrooom. When you visit other websites you will also be subject to the privacy policies and terms of usage agreements, if any, of that website operator.

Notification of Changes in the Privacy Policy

We will review our security measures and Privacy Policy on a periodic basis, and we may modify our policies as Upskill Classrooom deems appropriate. We may also change or update our Privacy Policy if we add new services or features and will post these changes in this policy. We encourage you to review our Privacy Policy on a regular basis.


Upskill Classrooom respects the privacy of your child and we want to share with you our policies regarding children under the age of thirteen (13). We have developed this site to appeal to users over the age of thirteen (13). Although users of all ages may navigate through our website, we do not knowingly collect personal information from persons under the age of thirteen (13). If upon notification by a parent or guardian, or discovery by other means, that a child under thirteen (13) has improperly registered on this site by using false information, we will immediately cancel the child’s membership and/or participation and delete the child’s personally identifiable information from our records.

If we decide to request information from children, we will require verifiable parental consent before we collect any personal information from children under thirteen (13) years of age, except in the following circumstances allowed by law:

  • To provide notice and get consent from a parent or guardian;
  • To respond to a one-time request from a child, after which we will immediately delete the child’s information;
  • To fulfill a child’s request for a subscription to a online newspaper, magazine or specific information on a regular basis and we will notify the parent or guardian before we contact the child again;
  • To protect the safety of a child who is participating on this site; and
  • To protect the security or integrity of the site, take precautions against liability, respond to a validly executed subpoena or warrant from law enforcement, or if permitted under other provisions of law.


  • Workshops - If the workshop is cancelled for any reason before the date then all participants will be refunded 100% of the paid amount
  • Upskill Classrooom Video Library - No refund once the annual subscription is made
  • If a user payment for a live course and if he/she is unable to join the workshop in due time, there will be no reimbursement or refund by Upskill Classrooom